Attention Required as Changes to CBSA Offload Service Provider Effective Feb. 1

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CTA has confirmed that the company that conducts offloads for CBSA highway exams has changed.  A new company, Employment Professionals, will become the provider for CBSA offload services effective Sunday February 1, 2015. The change affects all ports of entry into Canada.

What this means is that all highway carriers that have accounts set up with the current provider and want to continue account based payments are encouraged to complete this application (EPC – Credit Verification Request – Border Services) for an account with Employment Professionals.  At this time, there is no planned transition period, so carriers are encouraged to do this as soon as possible to avoid disruptions in service when required to report for CBSA offload as of February 1.

We apologize for the late notice, but CTA was only very recently informed of these changes.

Employment Professionals Canada (EPC) has advised that establishing accounts is a top priority.  They have implemented an expedited process to speed credit approvals at their own cost.  Nonetheless, many accounts will not be transitioned by Feb. 1, 2015 so EPC has agreed that in addition to standing accounts, they will offer the utmost flexibility for payment options. Methods of payment accepted will be Debit, Visa, MasterCard, TChecks, ComChecks, and account invoicing (after the fact).  Payment terminals will also be available at each location and in addition, if required, the main office (indicated below) can process payments.

Below is a list of offload facilities that will be now be operated by Employment Professionals.  Here is also a document listing the new rates (cbsa OFFLOAD RATES 2015). Carriers may notice they are lower.

Carriers with questions or concerns are asked to contact Lak Shoan lak.shoan@ontruck.org.

Sarnia (Blue Water Bridge)
1555 Venetian Boulevard,
Point Edward, ON
N7T 0A9
Windsor Ambassador Bridge
4285 Industrial Dr.,
Windsor, ON
N9C 2K2
Fort Erie                      
Peace Bridge,                     
2 Peace Bridge Plaza, 
Fort Erie, ON                  
L2A 0A7
Queenston Lewiston Bridge,
14154 Niagara Parkway, Highway 405,
Niagara-on-the-Lake, ON L0S 1J0
Lansdowne (Thousand Islands Bridge)
860 Highway 137, Lansdowne, ON
K0E 1L0
Quebec
Lacolle                            
300 Route 221,         
Lacolle, QC
J0J 1J0
St-Armand/Philipsburg,
10 route 133,
St. Armand, QC
J0J 1T0
New Brunswick
Woodstock
1403 Route 95,
Belleville, NB
E7M4Z9
St. Stephen                    
#20 St-Stephen Drive,  
St-Stephen, NB            
E3L 0B5
Manitoba
Emerson
Highway 75,
Emerson MB
R0A 0L0
Alberta
Coutts
10 street West Highway #4 South,
P.O. Box 220,
Coutts, AB
TOK 0N0
British Columbia
Pacific Hwy                    
#28 – 176th Street,
Surrey, BC                     
V3Z 9R9
Kingsgate
6917 Highway 95,
General Delivery,
Kingsgate, BC
V0B 1V1
Abbotsford-Huntington
2 Sumas Way,
Huntington, BC
V2S 8B7
Osoyoos                       
#202 -97th Street,
Osoyoos, BC                
V0H 1V1
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