CANUTEC, the Canadian Transport Emergency Centre, now has a toll-free phone number which can be used for Emergency assistance for the Transportation of Dangerous Goods (TDG) from anywhere in Canada and the United-States.
Calling 1-888-CANUTEC (226-8832) will put you in touch with CANUTEC’s Emergency Response Advisors able to provide pertinent and timely advice on how to handle dangerous goods emergencies.
The toll-free number does not replace CANUTEC’s current emergency numbers (613-996-6666, as well as *666 from a cell phone in Canada) which are still operational.
Companies registered with CANUTEC will be able to use the toll-free number as the 24-hour number on their shipping documents for shipments destined somewhere in Canada or the United-States. The toll-free number will NOT work outside of these two countries. Shipping documents accompanying shipments destined abroad therefore still need to use 613-996-6666.
For more information please consult CANUTEC’s Web page (http://www.tc.gc.ca/eng/canutec/menu.htm) or call the information line (613-992-4624).